By Greg, Pacific Aire Comfort Advisor,
If you’ve ever had surgery, you probably know that your doctor graduated from medical school. Why? Because you most likely checked. When it comes to working on HVAC systems, you should make sure you use a NATE-certified technician, as many homeowners hire a contractor simply based on a mere web page or yellow page listing
Why let just any contractor “operate” on your HVAC system? Though an HVAC repair or maintenance service usually isn’t as dire as the need for surgery, the condition of your HVAC system generally affects your home comfort, indoor air quality and energy efficiency.
Think of a NATE-certified technician as the expert “surgeon” whose skill and expertise is unparalleled in the HVAC industry. But don’t just check for this certification; insist on it.
NATE stands for North American Technician Excellence. NATE-certified technicians have proved their worth by passing a series of rigorous, specialized tests. But unlike testing in other industries, NATE requires that candidates integrate practical, hands-on experience with the testing. Specifically, candidates must have:
- One year of experience to take installation technician tests
- Two years of experience to take service technician tests
- Five years of experience to be eligible for senior-level technician status
Fully certified NATE technicians, then, are very much like the expert surgeon who stands head and shoulders above his peers. Not surprisingly, this expertise results in exemplary service on the job. They do the job right the first time. They provide faster and more efficient service because they are experienced and confident. And they are rarely called back – for any reason.
A consumer survey by the NATE certification group shows that 84 percent of customers who dealt with a NATE-certified technician said they would select the "same contractor" again – a ringing endorsement.
So when your HVAC system requires “surgery” or even an annual checkup, insist on NATE – the gold standard. It breeds a level of confidence that Pacific Aire Heating & Cooling has been delivering to homeowners in the San Fernando and Santa Clarita valley areas since 1990. We insist on NATE-certified technicians – and so should you.
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